How to Update your Payment Details or Cancel your Subscription.

Some members have had trouble finding out how to update their payment details, such as an expired credit card.
Here are step-by-step instructions to access your card information and edit it.

Firstly, go to Your Account


 

Then select the ‘Membership’ tab


 

This will open up new options. Select ‘Subscriptions’


 

You will see your current subscription. Click on ‘Update’ to change your information, or Cancel to end your subscription (you will still have access until the end of the billing month). Don’t forget to save when you are done.


 

Still having issues?

email support